A city is a community formed by city residents, and the role of the city administration is to answer their needs and ensure their conditions for success. Changes in the community and its operational environment require the administration to adapt to the new circumstances. In the present article, we will locate areas of activity on which cities of the Helsinki metropolitan area should considering focussing in order to manage their relationship with the urban activists in an ideal way.

A significant social change is taking place in civil society in Helsinki and neighbouring cities. Activities based on networks and peer-to-peer production are emerging due to the internet and social media, inspiring new forms of agency. This leads to changes in civil society and thereby also changes in cities and how they are planned and developed.